About MyLondonHome

Founded in 2002, MyLondonHome stands as a distinguished estate and letting agency in the heart of London. Over the past 21 years, we’ve built a reputation for reliability, trust, and exceptional customer service in the residential sales, lettings, and new homes sectors. As accredited members of Propertymark ARLA and NAEA, we pride ourselves on maintaining the highest standards of integrity and professionalism. 

Our award-winning service, highlighted by our impressive 98.5% customer satisfaction score at the 2023 ESTAS awards, reflects our unwavering commitment to our clients. With a team of highly experienced and knowledgeable agents, we offer expert advice and dedicated support for all your property needs in London. Whether you’re buying, selling, renting, or letting, MyLondonHome is here to guide you every step of the way with strategic insight and innovative technology. 

Experienced Estate & Letting Agents

Established in 2002, MyLondonHome has become a premier estate and letting agency in the heart of London. With over two decades of dedicated service, we have built a reputation for reliability and trustworthiness in the residential sales, lettings, and new homes sectors.

Award-Winning Service

Our commitment to ethical practice is underscored by our accreditation with Propertymark ARLA and NAEA, ensuring the highest standards of integrity. This dedication was recognised at the 2023 ESTAS awards, where we received a remarkable 98.5% client satisfaction rating for customer service and won 3 awards in 2023 for Sales, Lettings and Best in Postcode.

Expert Local Knowledge

Our team of seasoned estate and letting agents brings unparalleled expertise and a deep understanding of London’s property market. Their exceptional negotiating skills, meticulous attention to detail, and comprehensive market knowledge position us as your go-to advisors for all property transactions in London.

Meet the Team

Behind every property journey is a committed team

Steven Herd
Founder
Steven Herd
Founder

With 30 years of London estate agency experience, Founder of MyLondonHome, passionate about nurturing staff potential and achieving client goals.

Andrew Griffith
Managing Director
Andrew Griffith
Managing Director

Proactive Estate Agent with strong market knowledge, driving the vision of an agency service that combines corporate strength with honesty and integrity.

Laura Warren
Operations & Marketing
Laura Warren
Operations & Marketing

Experienced marketing professional turned Operations & Marketing Director at MyLondonHome, refining operational systems, and enhancing our digital marketing strategy.

Lucy Herd
Associate Property Consultant
Lucy Herd
Associate Property Consultant

Optimistic Team Leader for Property Consultants, drawing from Psychology background, eager to learn, and committed to high standard of care.

Dominic Kilgallon
Associate Property Consultant
Dominic Kilgallon
Associate Property Consultant

Senior Property Consultant at MyLondonHome, bringing over five years of property industry experience and a commitment to honesty, integrity, and top-tier service for both first-time buyers and seasoned sellers.

Connor Shaw
Senior Tenancy Manager
Connor Shaw
Senior Tenancy Manager

Always ready to assist, they're a dedicated property manager with a background in Prime & Super Prime London properties and a talent for building client relationships.

Dave
Head of Customer Cuddles
Dave
Head of Customer Cuddles

A lively miniature Schnauzer and MyLondonHome's dedicated Head of Customer Cuddles, brings energy, comfort, and a love for "walkies" to the office.

Dudley
Head of Security
Dudley
Head of Security

The serene senior miniature Schnauzer at MyLondonHome serves as a calming and watchful Head of Security.

Membership

MyLondonHome is a member of The Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA) and The Property Ombudsman (TPO).

Testimonials

Take a look at what some of our clients have to say

Read Our Blog

Check out some of the latest articles from our blog

Why London Property Sales Fall Through and How to Avoid Them

The journey of buying or selling a property is often filled with anticipation and excitement. However, it can also be fraught with unexpected challenges that might cause a sale to fall through. As experienced local estate agents, we’ve seen our fair share of transactions fall by the wayside. This article

Advice for London Sellers on Switching Estate Agents

They say selling a home is a marathon, not a sprint, but what happens if your sale is progressing at a snail’s pace or going nowhere? How can you get things back on track and find a buyer who will go the distance? One option – and it’s a big

FAO London Landlords: The Five Mistakes You Can’t Afford to Make

Being a landlord is rewarding, but it comes with its own set of challenges and responsibilities. Over the years, we’ve seen and helped solve most of the mistakes landlords can make. To help you navigate this complex terrain, here are the five most common mistakes we’ve encountered and how to

Client Money Protection

MyLondonHome is a member of Propertymark ARLA, meaning that we are a part of the Propertymark Client Money Protection Scheme. This means our client accounts are regularly audited and protected by the scheme. A copy of our certificate and the accounting rules of our Client Money Protection provider can be found below.

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